Shipping & returns

Terms, shipping & Returns

SHIPPING WILL BE CALCULATED BY PAYPAL With PayPal Express, You will first taken to the PayPal page where you input the credit card information.

Once PayPal gets a billing address, they send that to us in order for us to calculate which shipping rates and taxes are applicable.

Shipping
Wherever possible we aim to dispatch all orders received before 2pm Mon-Fri on the same day. All products are posted by recorded delivery, first class.

Postage is calculated by the shopping cart, for all bulk orders and trade enquiries please contact our office.

Please be aware orders outside the US may be subject to customs inspection which could delay delivery.

Pre Orders
If your item is not in stock, we will add you to the pre order list. You will always be emailed and informed, with the option to cancel your order if you would rather not wait.

Contacting Us
If you need to reach us, please use the contact details listed on our
contact page. Call us on 01 973 202 0237  Mon-Fri 9am-4pm or email us at salesenquiries@dryrobe.com

Privacy Policy We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, and for analytical purposes. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Feedback
If you have a problem with this product or would like to give us feedback please call or contact us by phone or email.

Returns Policy

If you are in any way unsatisfied with this product please return it to us within 28 days of purchase or delivery (in its original condition with all packaging intact, unless faulty) and we will happily exchange it or issue the original payer a refund.  Please note unless the item is faulty the cost of return is payable by the buyer.

Your statutory rights are not affected by this policy. Please remember to send your package by recorded delivery as we cannot be held responsible for goods lost in transit to us.

PLEASE CONTACT US PRIOR TO RETURN OF GOODS

salesenquiries@dryrobe.com Or simply return to the shipping address on the delivery note.